How do I cancel my investment?
For investments in Reg CF campaigns, investors are able to cancel at any point throughout the campaign up until 48 hours before an issuer conducts a rolling close ("Notice of Disbursement" is sent with deadline to cancel). If the issuer does not close on your funds during the campaign, you will be able to cancel your investment up until 48 hours before the closing of the offering. To cancel your investment(s), please follow the below instructions:
- Login to your StartEngine account
- Click your name in the top right hand corner
- Click "View Current"
- Click the red "Cancel" button to the right of the investment that you would like to cancel (If the red cancel button is greyed out, your investment is not eligible for cancelation, as it falls within the 48 period)
If you have any other questions, please feel free to reach out to us at: firstname.lastname@example.org
For investments in Reg A+ campaigns, once you have submitted your investment, StartEngine allows for a four hour cancellation period. Once the four hour window has passed, it is up to each company to set their own cancellation policy. You may find the company’s cancellation policy in the company’s offering circular. The offering circular is located on the right-hand side of each campaign page.
If you have any further questions, please feel free to reach out to a StartEngine team member at email@example.com