How can I pay for my investment?

We currently accept three forms of payment: Automated Clearing House (ACH), Credit Cards, and Wire Transfer. ACH is an electronic network for financial transactions in the United States. In order to complete a wire transfer, one must provide the given wire instructions to their bank.

Please note, international investors can only pay through Credit Cards or Wire Transfer.

 

Credit Cards

Credit card investments are captured immediately after submission of the investment. Your credit card investment will be marked as “received” once the funds have been successfully received and credited to your investment (usually a few days after capture).

ACH (E-check) investments

Funds are only withdrawn from an investor's account once a company has exceeded their minimum funding goal, and escrow has been opened-- and therefore, until this happens, the status will remain “not received”. Once the escrow account has been opened, the funds committed via ACH investments can take up to 3-4 business days for them to reach a company's escrow account, and 10 days to clear once received.

We recently transitioned to using Plaid for ACH investments in order to enhance our security and authentication process. We are aware it may not work for every account, including some entity accounts, trusts, savings, or brokerage accounts and Plaid is constantly expanding the number of institutions it works with, and does work for the majority of checking accounts with major institutions.

Wire Transfers

Wire transfers are completed outside of the StartEngine platform, meaning the investor will need to contact their bank independently to execute the transfer. Until an investor contacts their bank and wires the funds, their status will remain “not received”. If you have initiated your wire transfer, more than 3 business days have passed and your status is still "not received", please email your wire receipt to contact@startengine.com so we can work with our banking partner to locate and apply the funds to your investment.

Please note, to pay via wire transfer, the investment must be $750 or greater.

You can also find the wire instructions on your dashboard by following the instructions below:

  1. Login to your StartEngine account at: www.startengine.com
  2. Click your name in the top right hand corner
  3. Click "View My Investments"
  4. Click the "view investment" button next to the appropriate investment, and you will be able to view all of the required wire instructions.

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