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For Investors

  • StartEngine Overview

    • How do I contact the company (Small OPO)?
    • How do I unsubscribe from emails?
    • Am I subscribed to the newsletter?
    • What is the difference between Regulation Crowdfunding (TIII) and Regulation A+ (TIV)?
    • Is StartEngine My Broker Dealer?
    • Testing the Waters (Regulation A+)
    • If I have more questions, how do I contact a StartEngine team member?

  • Investing Basics

    • ★ How much can I invest?
    • How do I invest?
    • What is the stock symbol for these companies?
    • What will the return on my investment be?
    • Why do you require my social security number for some investments?
    • How do I calculate my net worth?
    • Do you accept Canadian Investors?
    • Deactive Account
    • How to update your Address or Email
    • Can I invest using an IRA?
    • Can I invest using a Company?
    • Can I invest using a Trust?
    • How do I pay with a credit card?
    • Investor Education Guide - Regulation Crowdfunding
    • What does it mean when a company is conducting a "close"?
    • How do I set up an account and log in?
    • What happens if a company does not reach their goal?
    • How can I pay for my investment?
    • Why do I need to provide my SSN?

  • My Investment

    • ★ How do I view my investment status?
    • What does the error message "exceeded your TIII limit" mean?
    • I submitted an investment, but how come no funds have been taken from my account?
    • How do I view my subscription agreement?
    • If a company has reached their maximum funding goal, can I still invest?
    • My funds are invested, can I get a refund?
    • How do I reconfirm my investment?
    • Can I switch my payment from one type to the other? (ie. Wire to ACH)
    • Where can I find my wire instructions?
    • I forgot my password, what do I do?
    • What is the "Error with your investment" notification?
    • Where is my refund?
    • Is there any cost to investing?
    • Can I sell my shares?
    • Where can I find more financial information about a company?
    • What will the return on my investment be?
    • Do I need to report my shares in taxes somehow?
    • When and how will I get confirmation on my investment?
    • How do I change or cancel my reservation?
    • Can I do a joint investment?
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